Politique d’expédition
Processing Time
All orders are carefully prepared and processed within 1–3 business days after payment confirmation.
For custom-made or personalized jewelry pieces, production times may vary and will be communicated individually.
Shipping Locations
Time Gold currently ships within Switzerland and selected international destinations.
If your country is not available at checkout, please contact us directly at:
info@time-gold.ch
Shipping Methods & Delivery Times
Switzerland
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Standard Shipping: up to 15 business days
International Shipping
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International Delivery: up to 30 business days
Delivery times are estimates and may vary depending on customs procedures, local carriers, or high-demand periods.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and selected delivery method.
Free shipping may be offered during promotional periods or for qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please allow up to 24–48 hours for tracking updates to appear.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer.
Insurance & Security
All shipments are packaged securely to ensure safe delivery.
Time Gold is not responsible for delays caused by carriers, customs procedures, weather conditions, or incorrect shipping information provided by the customer.
Incorrect Address Information
Please ensure that all shipping information is accurate before placing your order.
Time Gold cannot guarantee address changes once an order has been processed.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 48 hours of delivery or expected delivery date at:
We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact
Time Gold – Goldsmith Zürich
📧 info@time-gold.ch
🌐 www.time-gold.ch